Terms and Conditions

By accessing or using CADCrawl, you agree to these Terms and Conditions and to the accompanying Privacy Policy. If you do not agree, do not use the service.

CADCrawl is a software product that may be offered through recurring subscriptions, one-time lifetime purchases, or other pricing formats we choose to make available. It combines a website, account dashboard, desktop application, and related processing features to help users find and reopen older CAD files faster.

You may use CADCrawl only if you are able to enter a binding legal agreement and, if applicable, are authorized to act for the organization using the service.

You are responsible for ensuring that your use of CADCrawl complies with applicable law, professional obligations, confidentiality restrictions, export controls, and any contractual limits that apply to the files or information you process.

We may require reauthentication, rotate or revoke sessions, limit devices, or block access where needed for security, fraud prevention, legal compliance, or product integrity.

CADCrawl may be offered through recurring subscriptions, one-time purchases such as lifetime access plans, or other billing formats we choose to offer. Checkout, payment processing, taxes, invoices, renewals, and related billing functions may be handled by us or by third-party payment and billing providers acting on our behalf.

• Subscriptions may renew automatically until canceled.
• You authorize charges for the selected subscription plan and any applicable taxes or fees.
• You may cancel renewal through the billing workflow or portal we make available.
• Unless required by law or expressly stated otherwise, fees are non-refundable and cancellation takes effect at the end of the current paid period.
• We may suspend or limit access for failed payments, chargebacks, fraud signals, or other billing-related risk.
• A "lifetime" purchase means access for the life of the service offering, not for your lifetime or any guaranteed minimum service period.
• If we decide to discontinue, sunset, sell, or stop operating CADCrawl or a related paid offering, we may end access for lifetime users at that time and, unless required by law, we will not owe any ongoing service, support, hosting, feature delivery, refund, or other continuing obligation after the service is shut down.

Subject to these Terms, CADCrawl grants you a limited, non-exclusive, non-transferable, revocable license to access and use the service for your internal business or personal professional use.

You may not, and may not permit others to:

• reverse engineer, decompile, or attempt to extract source code except where law clearly permits it;
• copy, resell, sublicense, lease, or provide CADCrawl as a service bureau or competing service;
• circumvent authentication, payment gates, access controls, or technical restrictions;
• probe, scan, attack, or overload the service or related infrastructure;
• use the service for unlawful, infringing, fraudulent, deceptive, or abusive activity; or
• process content you do not have the right to use, disclose, upload, or transmit.

You retain ownership of your files, prompts, search inputs, and other content you process through CADCrawl. You grant CADCrawl a limited license to host, store, reproduce, transform, transmit, display, and otherwise process that content as needed to operate, secure, maintain, and improve the service.

That license includes creating indices, summaries, previews, embeddings, metadata, search history records, and other derived data needed for retrieval, ranking, support, telemetry, abuse prevention, and subscription enforcement.

AI outputs, rankings, explanations, summaries, and file matches can be probabilistic, incomplete, stale, or wrong. You must independently review results before relying on them, opening sensitive files, or making engineering, legal, operational, or business decisions.

CADCrawl, including its software, design, branding, interfaces, workflows, models, documentation, and related intellectual property, is owned by CADCrawl or its licensors and is protected by applicable law.

If you provide feedback, suggestions, bug reports, workflow ideas, or feature requests, you grant CADCrawl a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use that feedback without restriction or compensation to you.

You may stop using CADCrawl at any time. We may suspend, limit, or terminate access if we reasonably believe that you breached these Terms, failed to pay, created security or legal risk, abused the service, exceeded allowed usage, or if continued access is no longer commercially or legally practical.

We may also discontinue CADCrawl, any plan tier, any lifetime offering, or any product feature at any time in our discretion. If we do, your right to use the affected offering ends when the service or offering is discontinued, subject only to any non-waivable rights that apply under law.

Sections that by their nature should survive termination will survive, including those concerning payment obligations, intellectual property, feedback, disclaimers, limitations of liability, indemnity, dispute resolution, and any accrued rights or remedies.

If you have a dispute or concern, contact us first at [email protected] and try to resolve it informally before filing a claim.

If a dispute cannot be resolved informally, it may be brought in a court of competent jurisdiction unless applicable law requires a different forum or procedure. You and CADCrawl each agree to act in good faith to narrow issues and avoid unnecessary cost.

We may update these Terms from time to time. If we do, we will post the revised version here and update the "Last updated" date. Your continued use of CADCrawl after the updated Terms become effective means you accept the revised Terms.